Building the form is easy
The add-on is designed to be friendly even to users with no technical knowledge. You literally click your form together in the visual editor to match your needs, then display it in Shoptet with a standard shortcode.
You'll find a guide to building the form on this page.
Benefits for you and your customers
Having your own complaint form in your online store brings several useful benefits.
For customers: A clear, simple way to file a complaint builds trust in your store.
For you: Automating the process saves time. Complaints arrive neatly in your inbox. You can also reduce mistakes by making fields like product name or order number mandatory.
Why make filing a complaint easy?
- You'll strengthen the professional impression your store makes
- You'll take load off customer support thanks to clear complaint rules
In today's competitive market, fast and effective communication is the key to success. You can use the add-on not just for complaints, but also for customer contests or inquiries.
You can find a sample complaint form here.
